How to Serve a Honest Feedback that Feels Awesome ?
My takeaway from a troubling professional collaboration.
Today, I closed a 6-month project with a contractor. It was such a long-awaited relief, both professionally and.. mentally.
Last weeks have been the tightest due to repetitive delays, resulting in a tense communication worsened by nonchalance and denial I discovered in the person I once wanted to team with. Instead, I felt frustration, anger and impatience to let my supplier know about my disappointment.
Let me confess that our last phone calls and live meetings turned into pointless conversations. Two patterns so far :
Me : Please stop blaming me and everyone. You were paid in advance. You had enough time to comfortably finish our work. I told you three weeks ago to finish the last touch, and I reminded you twice.
Answer 1 (yelling) : Why shall we talk about that ? What is your point ? I sacrificed my other works to finish yours! And here it is! Thank you!
Answer 2 (easing the tone) : Nothing happened (smile), I was nervous, it happens.. you know.. my team put pressure on me, and my place is not perfect.. Next time, you will return the “favor” (laugh).
